Treatment Location
Where will the treatment take place?
Treatments are provided in the comfort of your home or hotel.
Do I need to prepare anything in advance?
No preparation is required.
All necessary items, including towels and oils, will be provided.
Service Area
Which areas do you serve?
BALI LUMINA offers mobile services across Japan.
Within central Tokyo (23 wards), travel is included.
For other locations, additional travel arrangements may apply.
Please feel free to enquire.
Payment
How do I make payment?
After your reservation is confirmed, a secure payment link will be sent to you.
We kindly ask for full prepayment by credit card.
Reservations
How can I make a reservation?
Please contact us with your preferred date and time.
We will guide you through the process personally.
You may reach us via phone, email, or official LINE with the following details:
• Name
• Preferred date & time
• Location (home or hotel)
• Desired treatment
A payment link will then be provided to complete your booking.
Can I change or cancel my reservation?
Changes or cancellations are accepted up to 24 hours in advance.
After this time, the full session fee will be charged.
Is the service available for men?
BALI LUMINA is a women-only private salon.
We kindly ask for your understanding.
Products
What products do you use?
We use carefully selected, high-quality products from Bali, including Sensatia Botanicals, along with premium natural oils such as argan and marula.
What if I have sensitive skin?
We prepare a selection of oils suitable for different skin types, including sensitive skin.
A patch test can be performed if needed.
Please let us know in advance if you have any concerns or allergies.
Duration
How long does the session take?
Including preparation and aftercare, the full experience typically lasts around 6 to 7.5 hours.
We invite you to relax and enjoy the journey at your own pace.
Safety
Is it safe, especially with a male therapist?
We prioritize privacy, comfort, and trust above all.
Our service is designed as a safe and respectful experience for every guest.
Other
Do you offer gift cards?
Yes, gift cards are available.
Please contact us for details.
Can I receive treatment if I am unwell?
For your safety, we recommend scheduling your session when you are in good health.
We appreciate your understanding.
